Features that work as hard as you do

Everything below comes with the platform and switches on when your business type needs it.

Built-in, not bolted on

The tools growing businesses ask for, already part of the platform.

Business-specific products
Sizes and colours for fashion, specs for electronics, rooms and areas for property. Every product with the right details and variants.
Spreadsheet import
Bring your whole catalogue in from a CSV file instead of typing it product by product.
Stock alerts
Know before you run out, and let customers ask to be told when an item is back.
Expiry tracking
Track batches and expiry dates for food, medicine and beauty products.
11 payment gateways
Stripe, Tap, Moyasar, PayTabs, HyperPay, Razorpay, PayPal, Checkout.com, Mollie, Paystack and Flutterwave. Connect your own account in a step-by-step wizard, test it, then go live.
Every way to pay
Cards with 3-D Secure and saved cards, mada, Apple Pay, Google Pay, buy now pay later and cash on delivery.
Orders and PDF invoices
Follow every order from payment to delivery and send a PDF invoice with one tap.
WhatsApp sharing
Share products, orders and invoices with customers on WhatsApp in a tap.
Gift cards and store credit
Sell gift cards and give store credit for refunds and goodwill.
Coupons
Create discount codes with limits, dates and minimum order values.
Subscriptions
Sell repeat deliveries and memberships that renew on their own.
Push notifications
Order, delivery, refund and back-in-stock alerts in your apps, plus campaigns to everyone, a segment or one customer, sent now or scheduled.
Order emails you control
Choose which order steps email the customer, from payment to delivery.
Abandoned cart recovery
See unfinished checkouts and win them back with reminder emails and push alerts.
Google-ready pages
Set the Google title and preview of every page; shared links show a branded card automatically.
Wholesale price tiers
Show trade customers their own prices, with lower prices for larger quantities.
Quotes and credit terms
Let business buyers ask for quotes and pay on agreed credit terms.

Business-specific products
Sizes and colours for fashion, specs for electronics, rooms and areas for property. Every product with the right details and variants.
Spreadsheet import
Bring your whole catalogue in from a CSV file instead of typing it product by product.
Stock alerts
Know before you run out, and let customers ask to be told when an item is back.
Expiry tracking
Track batches and expiry dates for food, medicine and beauty products.
11 payment gateways
Stripe, Tap, Moyasar, PayTabs, HyperPay, Razorpay, PayPal, Checkout.com, Mollie, Paystack and Flutterwave. Connect your own account in a step-by-step wizard, test it, then go live.
Every way to pay
Cards with 3-D Secure and saved cards, mada, Apple Pay, Google Pay, buy now pay later and cash on delivery.
Orders and PDF invoices
Follow every order from payment to delivery and send a PDF invoice with one tap.
WhatsApp sharing
Share products, orders and invoices with customers on WhatsApp in a tap.
Gift cards and store credit
Sell gift cards and give store credit for refunds and goodwill.
Coupons
Create discount codes with limits, dates and minimum order values.
Subscriptions
Sell repeat deliveries and memberships that renew on their own.
Push notifications
Order, delivery, refund and back-in-stock alerts in your apps, plus campaigns to everyone, a segment or one customer, sent now or scheduled.
Order emails you control
Choose which order steps email the customer, from payment to delivery.
Abandoned cart recovery
See unfinished checkouts and win them back with reminder emails and push alerts.
Google-ready pages
Set the Google title and preview of every page; shared links show a branded card automatically.
Wholesale price tiers
Show trade customers their own prices, with lower prices for larger quantities.
Quotes and credit terms
Let business buyers ask for quotes and pay on agreed credit terms.

Bookings
Take appointments and reservations with real-time availability.
Enquiries
Collect leads for property, vehicles and high-value items, with a proper inbox.
Table and QR ordering
Guests scan a QR code at the table and order straight from their phone.
Event tickets with QR
Sell tickets and check guests in at the door by scanning their QR code.
Prescriptions
Customers upload prescriptions and your pharmacist reviews them before dispatch.
AED, SAR and VAT ready
Sell in the UAE and Saudi Arabia in dirhams and riyals, with prices shown inclusive of 5% or 15% VAT and tax invoices in PDF.
Multi-country prices and taxes
Sell in several countries with local currencies, prices and tax rules.
Multi-language
Your store, apps and admin in your customers' languages, with a real right-to-left layout for Arabic.
Your own branded apps
Android and iPhone apps with your name, icon and colours.
Your own domain
Connect shop.yourbrand.com with simple DNS steps and choose your main address.
An admin anyone can use
Plain-language menus, hints on every screen and step-by-step wizards, in English or Arabic.
Team roles
Give each staff member exactly the access their job needs.
Settings history and undo
Every settings change is recorded. Undo a mistake with one click.
Suspicious order checks
Risky orders are flagged for review before you ship, so fraud costs you less.
Integrations and API
Google Analytics 4, shipping and email connectors, signed webhooks and scoped API keys.
Private, encrypted traffic
Data between your apps and your store travels encrypted end to end.
On-premise deployment
For Business and Enterprise: install eMate360 on your own servers or private cloud and keep full control of your data. Requires a signed NDA and licence agreement.

Bookings
Take appointments and reservations with real-time availability.
Enquiries
Collect leads for property, vehicles and high-value items, with a proper inbox.
Table and QR ordering
Guests scan a QR code at the table and order straight from their phone.
Event tickets with QR
Sell tickets and check guests in at the door by scanning their QR code.
Prescriptions
Customers upload prescriptions and your pharmacist reviews them before dispatch.
AED, SAR and VAT ready
Sell in the UAE and Saudi Arabia in dirhams and riyals, with prices shown inclusive of 5% or 15% VAT and tax invoices in PDF.
Multi-country prices and taxes
Sell in several countries with local currencies, prices and tax rules.
Multi-language
Your store, apps and admin in your customers' languages, with a real right-to-left layout for Arabic.
Your own branded apps
Android and iPhone apps with your name, icon and colours.
Your own domain
Connect shop.yourbrand.com with simple DNS steps and choose your main address.
An admin anyone can use
Plain-language menus, hints on every screen and step-by-step wizards, in English or Arabic.
Team roles
Give each staff member exactly the access their job needs.
Settings history and undo
Every settings change is recorded. Undo a mistake with one click.
Suspicious order checks
Risky orders are flagged for review before you ship, so fraud costs you less.
Integrations and API
Google Analytics 4, shipping and email connectors, signed webhooks and scoped API keys.
Private, encrypted traffic
Data between your apps and your store travels encrypted end to end.
On-premise deployment
For Business and Enterprise: install eMate360 on your own servers or private cloud and keep full control of your data. Requires a signed NDA and licence agreement.

Catalogue and stock

Business-specific products
Sizes and colours for fashion, specs for electronics, rooms and areas for property. Every product with the right details and variants.
Spreadsheet import
Bring your whole catalogue in from a CSV file instead of typing it product by product.
Stock alerts
Know before you run out, and let customers ask to be told when an item is back.
Expiry tracking
Track batches and expiry dates for food, medicine and beauty products.

Selling and payments

11 payment gateways
Stripe, Tap, Moyasar, PayTabs, HyperPay, Razorpay, PayPal, Checkout.com, Mollie, Paystack and Flutterwave. Connect your own account in a step-by-step wizard, test it, then go live.
Every way to pay
Cards with 3-D Secure and saved cards, mada, Apple Pay, Google Pay, buy now pay later and cash on delivery.
Orders and PDF invoices
Follow every order from payment to delivery and send a PDF invoice with one tap.
WhatsApp sharing
Share products, orders and invoices with customers on WhatsApp in a tap.
Gift cards and store credit
Sell gift cards and give store credit for refunds and goodwill.
Coupons
Create discount codes with limits, dates and minimum order values.
Subscriptions
Sell repeat deliveries and memberships that renew on their own.

Notifications and marketing

Push notifications
Order, delivery, refund and back-in-stock alerts in your apps, plus campaigns to everyone, a segment or one customer, sent now or scheduled.
Order emails you control
Choose which order steps email the customer, from payment to delivery.
Abandoned cart recovery
See unfinished checkouts and win them back with reminder emails and push alerts.
Google-ready pages
Set the Google title and preview of every page; shared links show a branded card automatically.

Ways to do business

Wholesale price tiers
Show trade customers their own prices, with lower prices for larger quantities.
Quotes and credit terms
Let business buyers ask for quotes and pay on agreed credit terms.
Bookings
Take appointments and reservations with real-time availability.
Enquiries
Collect leads for property, vehicles and high-value items, with a proper inbox.
Table and QR ordering
Guests scan a QR code at the table and order straight from their phone.
Event tickets with QR
Sell tickets and check guests in at the door by scanning their QR code.
Prescriptions
Customers upload prescriptions and your pharmacist reviews them before dispatch.

Reach and branding

AED, SAR and VAT ready
Sell in the UAE and Saudi Arabia in dirhams and riyals, with prices shown inclusive of 5% or 15% VAT and tax invoices in PDF.
Multi-country prices and taxes
Sell in several countries with local currencies, prices and tax rules.
Multi-language
Your store, apps and admin in your customers' languages, with a real right-to-left layout for Arabic.
Your own branded apps
Android and iPhone apps with your name, icon and colours.
Your own domain
Connect shop.yourbrand.com with simple DNS steps and choose your main address.

Control and security

An admin anyone can use
Plain-language menus, hints on every screen and step-by-step wizards, in English or Arabic.
Team roles
Give each staff member exactly the access their job needs.
Settings history and undo
Every settings change is recorded. Undo a mistake with one click.
Suspicious order checks
Risky orders are flagged for review before you ship, so fraud costs you less.
Integrations and API
Google Analytics 4, shipping and email connectors, signed webhooks and scoped API keys.
Private, encrypted traffic
Data between your apps and your store travels encrypted end to end.
On-premise deployment
For Business and Enterprise: install eMate360 on your own servers or private cloud and keep full control of your data. Requires a signed NDA and licence agreement.

How we build every feature

AI speed, human judgement, at every step

Every feature follows the same 12-step path, from the first conversation to release. AI agents do the heavy lifting; people check what matters.

AI agent
Human
AI + human

1Plan
1. 1. Requirement gathering
  AI + human
  We talk with you; AI agents capture and structure every requirement.
2. 2. AI requirement validation
  AI agent
  AI checks for gaps, conflicts and edge cases and suggests improvements.
  Suggestions found? The requirement is updated and validated again.
2Design
1. 3. Work breakdown
  AI agent
  The work is split into clear, estimated tasks.
2. 4. Technical documentation
  AI agent
  Design and component documentation is written before any code.
3. 5. Test case design
  AI agent
  Test cases are prepared up front, including failure and edge cases.
3Build and verify
1. 6. Development
  AI + human
  Specialised AI agents build the feature to the documented design, with our engineers guiding and reviewing the code.
2. 7. Local AI test runs
  AI agent
  Unit, regression and end-to-end tests run automatically on every change.
3. 8. Agent-based scenario validation
  AI agent
  AI agents test real scenarios: roles, languages, devices and unusual cases.
4Approve and release
1. 9. Human validation
  Human
  Our engineers review and test the result by hand for quality and authenticity.
2. 10. UAT deployment
  Human
  You test the feature yourself in a user acceptance environment.
3. 11. Pre-production
  AI + human
  A final run on a copy of the live setup: performance, security and data checks.
4. 12. Feature release
  AI + human
  The feature goes live, monitored closely, with people ready to help.

Coming soon

AI is coming to your store

What our team is building next: AI that helps your customers buy and helps your staff decide, always with a person in control.

Buy now, get them as they launch. Every eMate360 customer receives these features as they're released: hosted stores get them automatically, as included in their plan, and source code licence holders receive the updated code and files.

Coming soon
AI shopping assistant
A chat assistant in your store and apps that answers questions, finds the right product and helps customers check out, in their language.
Coming soon
AI product validation
Before a product goes live, AI checks for missing details, wrong categories, unclear photos and pricing mistakes.
Coming soon
AI-checked returns and refunds
On the admin side, an AI agent reviews each return and refund request against your policy and the order history, and recommends approve or decline.
Coming soon
Smarter fraud protection
Today's fraud review, upgraded with AI that spots unusual orders and suspicious patterns sooner.
Coming soon
AI writing and translation
Product descriptions, titles and SEO text written for you, in every language your store speaks.
Coming soon
AI customer insights
Plain-language insights on who buys, who is drifting away and what to offer them next.

Planned features: details and timing may change. Every AI decision stays reviewable by your team.

Open your store to many sellers

Commission, fees, VAT, balances, payouts and statements, with a seller portal of its own.

Explore Marketplace

Ready to open your store?

Tell us about your business and we'll get you set up, or book a guided demo first.

Get started Book a demo

Features that work as hard as you do

Built-in, not bolted on

Business-specific products

Spreadsheet import

Stock alerts

Expiry tracking

11 payment gateways

Every way to pay

Orders and PDF invoices

WhatsApp sharing

Gift cards and store credit

Coupons

Subscriptions

Push notifications

Order emails you control

Abandoned cart recovery

Google-ready pages

Wholesale price tiers

Quotes and credit terms

Bookings

Enquiries

Table and QR ordering

Event tickets with QR

Prescriptions

AED, SAR and VAT ready

Multi-country prices and taxes

Multi-language

Your own branded apps

Your own domain

An admin anyone can use

Team roles

Settings history and undo

Suspicious order checks

Integrations and API

Private, encrypted traffic

On-premise deployment